Contact
Contact Rex
The short version
Email is the most reliable channel and the one that handles documents properly. Include the cargo name, the UN number if you have it, quantity, packaging and the destination port.
For dangerous goods and international freight forwarding from Shanghai — by cargo type, UN number, or a general cargo question about LCL.
Can I reach you by email?
The most reliable channel, and the one that handles documents properly. Include the cargo name, UN number if you have it, quantity, packaging and destination port.
Can I reach you on WhatsApp or WeChat?
Numbers being published shortly
WhatsApp, WeChat and phone details are being added. Email above is live now and is the better channel for anything involving documents or cargo detail — a photo of an SDS sent by email is easier to work from than one over chat.
What should I include in an enquiry?
The enquiry page has a cargo checklist and an email template. Copy the details into your usual email service and add relevant documents there. Website forms and uploads are currently closed.
Who you would be contracting with
I handle initial shipment planning and coordinate key issues. Business is handled through THANKSTART, the company I co-founded, with our operations team managing day-to-day bookings, documents and milestone updates. Contracting, invoicing and service scope are confirmed in writing for each shipment.
Meet THANKSTART and the operations team